Privacy

Controller and contact

SOLUCIONEN TODETO, S.L., Spanish tax ID B88818604, avenida Campillo del Río, 30, 23510 Torreblascopedro (Jaén), Spain. For privacy matters or to exercise your rights, email yangnan@solucionen.es.

How we use your data

We use the contact details, messages and project information you provide by phone, email, WhatsApp or WeChat to answer your enquiry, assess feasibility, prepare the requested quotation and manage the service you commission.

Legal grounds

For steps you request before entering into a contract in your own name, or to perform a contract with you, we rely on GDPR Article 6(1)(b). For business representatives we rely on legitimate interest in managing the business relationship under Article 6(1)(f) and Article 19 of Spain’s LOPDGDD. Legal obligations under Article 6(1)(c) apply to tax and accounting records.

Recipients and external services

Hosting and communications providers, technical professionals and contractors may need information to assess or deliver a project. Where required by law, we may share information with public authorities. WhatsApp and WeChat are third-party services. You choose whether to contact us through them. Email and phone are also available.

Retention

We retain enquiries as needed to respond and follow up on a quotation. Contract documents are retained during the relationship and for the applicable legal periods. Data is then deleted or restricted for the period during which liability may arise.

Your rights

You can request access, rectification, erasure, objection, restriction and, where applicable, portability. You may also complain to the Spanish Data Protection Agency at www.aepd.es.